SS 6.19

ChrisH
edited March 19 in SecuritySpy

Upgraded to 6.19 today and now 7 of my 12 cameras are not working. Authentication failed is what it says.

All cameras are Amcrest and no settings camera side have been changed, all passwords and users are the same.

I tried to go back to 6.18 and it did not help.

All cameras have been restarted and the M4 mini was also restarted.

Edit: I finally got the cameras to work by setting the cameras to Dahua profile, they all were previously working under Onvif profile.

Comments

  • I think the specific version number here is a coincidence, most likely what interrupted things was the quitting/reopening of SecuritySpy for the purposes of installing the new version. As you have discovered, switching to the Dahua (or Amcrest) profile is the solution here, hopefully that will continue to work well for you. I'm not sure what could be going wrong with the ONVIF profile, but we'll take a look to see if we can make some tweaks to make it more reliable for these particular cameras.