How to set up new camera

Richinwal
Richinwal
edited July 2013 in SecuritySpy
I've just installed a Foscam FI9821W camera and is running with the Foscam client successfully. I'm trying to set up Security spy to recognize it. What do I put in the field "Address" in the Video setup panel? Thanks.

Comments

  • Ben
    Ben
    Hi, each camera has an IP address on your network - this is the address you must enter into SecuritySpy. For more information please see the camera setup section of our Installation Manual.
  • Richinwal
    Richinwal
    Yes I did that. But all i get is a blue panel with an x in it.
  • Ben
    Ben
    Please email us and send screenshots of the relevant settings windows (Video Device Settings in SecuritySpy, camera settings pages when you connect to the camera at its IP address using a web browser).

    To capture a screenshot, press command-shift-4 and select the area you want to capture. A file called "Screen shot" will appear on your desktop.

Categories