Help Troubleshooting Camera Issue (that may be rain related)

meegwell

Hello,

I have 3 Dahua 4300s running from Security Spy. Been fine for over a year. One feed recently went MIA. It was connected to a POI switch (as was all others) so during trouble shooting I connected it directly w/ a power injector and also tried resetting. I can see IR lights blink once as I connect. One issue I am wondering about is the Cat5e cable connection at the camera fell out of its housing and was exposed to rain - dont know how long but it died after a storm. The actual connection elements look rusty. Is this a common problem? Could this be the cause of getting no picture? Any remedies or other trouble shooting advice?

Thanks!

Ben

This could certainly be the cause of this camera going down - if the ethernet connector was exposed to rain and is therefore rusted or corroded, this would prevent a proper connection to the switch. Ideally you need to find a way of cleaning the contacts in the connector - perhaps with a small file - to properly expose the metal in order to make a good connection to the RJ45 plug.

meegwell

Thanks Ben,

I appreciate the great help I get from you and the community here - always helpful.