1 of 4 Cameras Does Not Appear in Web Server

peterm
peterm
edited March 2014 in SecuritySpy
Have four cameras. All four cameras can be viewed in SecuritySpy's Camera windows, Camera Setting Windows, are enabled and active.

One of the cameras does not appear in the Web Server, despite restarting SecuritySpy, then the Computer.

If i make a request for Multipart JPEG "server push" video stream from that camera (3) I am prompted for a username and password which is then rejected, despite being correct (Works for cameras 1,2,4).

I also deleted the Video Device and then added it back in to no avail.

Peter

Comments

  • peterm
    peterm
    I should have mentioned there are no errors in the log.
  • Ben
    Ben
    Hi Peter,

    It sounds like the permissions for this camera are not set up correctly. Go to Web Server Settings under the Settings menu and click the "Account settings" button. Make sure it is set to allow the correct user access to the camera in question.

    Hope this helps.
  • peterm
    peterm
    That was it. Thanks.

    Any idea how the admin permissions could have changed ?

    It was just "sudden" at 4:30pm Sunday. Live view was suddenly lost for one camera and no one was home to access the Mac.

    P
  • Ben
    Ben
    Hi Peter - glad that solved it! Aside from someone manually changing this setting, I can't think of any reason why it would have changed spontaneously. If this ever happens again please let me know and I'll investigate further. Thanks.

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