UNV Cameras

jon
jon
edited August 2016 in SecuritySpy
Was wondering how to use UNV (Uniview) camera with SecuritySpy. It is Onvif compliant. It accepts the username and password, and can select the stream but will not stream the video?

Thanks

Comments

  • Ben
    Ben
    edited August 2016
    Hi Jon, we haven't actually come across these cameras before. Any ONVIF cameras should work but there must be something going wrong here. Please select the "Open Log" option from the File menu in SecuritySpy and let me know what the last few entries are that refer to this camera?
  • jon
    jon
    Hi Ben, I keep getting 1245 or 801 errors

    08/04/2016 11:39:55: Error communicating with the network device "Network camera 1". 4.0.4,70184,1245 Failed to obtain video frame from network device.
  • jon
    jon
    This is the 3 that keep showing up

    08/04/2016 11:39:55: Error communicating with the network device "Network camera 1". 4.0.4,70184,1245 Failed to obtain video frame from network device.

    08/04/2016 11:42:21: Error communicating with the network device "Network camera 1". 4.0.4,80210,999 Failed to obtain video frame from network device.

    08/04/2016 11:43:47: Error communicating with the network device "Network camera 1". 4.0.4,80200,801 Failed to obtain video frame from network device. Data from network device not as expected.
  • Ben
    Ben
    Hi Jon, it looks like this camera is sending junk data that SecuritySpy cannot interpret. If you restart the camera does it start to work?

    The other thing to do would be to contact the manufacturer and see if there is an updated firmware version that you can install on the camera. But from our end I don't think there is anything we can do to get this working I'm afraid.
  • jon
    jon
    Hi Ben,

    Thanks for taking time to look in to it for me. These cameras have been nothing but a pain. They will be shipping out on Monday so no worries there.
  • stublight
    stublight
    i don't know if this will give Ben a clue as to whats going on but you can download the plugin for safari from here

    http://www.cctvcommunity.co.uk/hc/en-us/articles/209075245-Uniview-Software-and-Camera-Firmware

    The cameras will all show the live stream in safari but will not show anything in SS. The cameras do default to h265 though which might be a problem although i changed all the streams ( 3 ) to h264 and still had no luck with SS.

    if it shows up in safari there must be a manual way of getting the stream into SS somehow.

    The quality and price performance of these cameras is outstanding. they have very good dynamic range and sharpness. viewed alongside a Dahua and Hikvision camera with the same specs the image is notably clearer.

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