Hikvision 2CD2132F 22185,-12350

dono
edited August 2016 in SecuritySpy
I installed three new 2CD2132F dome cameras one of them is getting 'Error from camera "Back West", it will be closed. (22185,-12350)'. Any ideas what is going on?

Thanks

Comments

  • Version 4.0.4
  • Different camera has same error. Any comments?
  • Ben
    Ben
    edited September 2016
    Please download and install the latest version of SecuritySpy (currently 4.0.6), as it should reduce or eliminate this problem.

    Beyond this, make sure the camera is connected by wired ethernet for the best reliability, or make sure that its WiFi signal is strong. Also, reducing the camera's frame rate will reduce the strain on the network and give better transmission reliability.