Version4 crashes everytime I want to play back a recording.

While my browser isn't crashing, it isn't showing video for some of my cameras. Works fine on the current day (with continuous recording and rollover each day), but prior days has problems. Console shows:

7/16/16 8:17:47.438 AM SecuritySpy[3076]: [08:17:47.438] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.601 AM SecuritySpy[3076]: [08:17:47.601] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.611 AM SecuritySpy[3076]: [08:17:47.611] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.664 AM SecuritySpy[3076]: [08:17:47.664] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.675 AM SecuritySpy[3076]: [08:17:47.675] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.782 AM SecuritySpy[3076]: [08:17:47.782] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.789 AM SecuritySpy[3076]: [08:17:47.789] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.842 AM SecuritySpy[3076]: [08:17:47.842] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.844 AM SecuritySpy[3076]: [08:17:47.844] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:47.943 AM SecuritySpy[3076]: [08:17:47.943] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification
7/16/16 8:17:48.185 AM SecuritySpy[3076]: /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.204/Prototypes/MediaConverter/VideoCompositing/FigVideoCompositionInstruction.c FigVideoCompositionInstructionArrayIsValid: Invalid instruction: end time of the last instruction is before end of the composition
7/16/16 8:17:48.185 AM SecuritySpy[3076]: [08:17:48.185] itemfig_SetProperty signalled err=-12860 (kFigPlayerError_ParamErr) (bad VideoCompositionInstructionArray) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.204/Prototypes/Player/FigPlayer_File.m line 19541
7/16/16 8:17:48.194 AM SecuritySpy[3076]: [08:17:48.193] openglVideoCompositor_SetProperty signalled err=-12784 (kFigBaseObjectError_PropertyNotFound) (unrecognised property) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.204/Prototypes/MediaConverter/VideoCompositing/FigVideoCompositor_OpenGL.c line 1424
7/16/16 8:17:48.196 AM SecuritySpy[3076]: [08:17:48.196] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7faaeb3b6c00) rejecting report of layer being serviced - IQ has not yet begun to update


The videos play back just fine in QuickTime player.

BTW, the show movies only is a great enhancement.

Thanks.

Thanks for the log messages, this is very useful. The interesting message, that appears to be stopping footage from previous days to be displayed, is "end time of the last instruction is before end of the composition".

Compositions (the collection of individual files that is to be played back) should be exactly 24 hours long, however there must be a bit of video after midnight in some cases (perhaps a motion-capture movie was started just before midnight, in which case it will continue to record rather than breaking and creating a new file at the start of the new day).

So because of this, it seems that the compositions instructions (which determine the size/scaling of playback) aren't lining up with this end time, and the whole thing refuses to play.

This should be fixed in the latest beta version of SecuritySpy (currently 4.0.4b2). Please test this one and report back.

Many thanks.

Much better, thanks!

New beta version still crashes, crash log e-mailed

Sorry it's taking so long to fix the remaining crashing issues, we are currently working under the theory that it could be an Apple bug. It works fine for the majority of users, but still crashes for a handful of users, and there does not appear to be a bug in SecuritySpy. We are still investigating, and hope to find a workaround soon.

First impressions are good, I could get mine to crash on demand just by swopping cameras. I can swap cameras choose files and so far I can't get it to crash.

Thanks Ben

Regards Phil

Are these motion detect files? mine show no video until you hit the marker on the timeline where motion was detected.

For me, it was crashing when I used the calendar to select another date… But just on some cameras.

Now, it doesn't crash… But on some cameras, when I select another date, other than TODAY, there is no video to show… The files are there… It plays, based on the time log moving… But there is no video to see.

These files are.MOV

Jay

Hi Ben - have run 4.0.4 all day and it is looking good - no crashes and the timeline display is now accurate. Thanks for dilligently working through it all. Now reaping the benefits of the v4 upgrade

I have been using 4.04 for several days now and it is working well. Thanks!