Emails are delivered to my "From" address and to my "To" address?

HrqU9LEmF3Zixv
edited January 2015 in SecuritySpy
"To" address is the email address I want the reports and notifications to go to (images from motion events).
"From" address is used as the email account to send the email (Gmail in this case).

Preferences has my "To" address.
Email Settings has my "From" address.
Camera Settings > Actions has my "To" address.

Am I missing something?


Comments

  • That all sounds correct. The "Email error reports to" setting in the Preferences should indeed have your "To" address, as should the "Send email to" action.

    The Email Settings needs to have your "From" address, because all emails must contain this information, otherwise mail servers would reject the email and it would never be delivered.

    If you suspect that emails are being delivered to the wrong address, have a close look at the email headers for clues as to what might be going wrong (in Mail, select the email and View->Message->All Headers). If you email us a screenshot of this we will take a look.
  • Emails are being delivered to both the "To" and "From" addresses for everything. Test, images for motion capture, etc.
  • After doing some research, this appears to be a common issue with Gmail, where it is detecting the message as spam and putting it in the inbox of the sending mail account. Check your Gmail filters, if there is one with "Never send to spam" this may be the cause. There may be a few other reasons too - if you google "gmail copy sent mail to inbox" you'll see lots of people having the same issue. This is almost certainly a characteristic of your email setup, rather than a problem in SecuritySpy (nothing has changed with the email feature for years, and we have had no other reports of this).
  • HrqU9LEmF3Zixv
    edited January 2015
    Solved. I changed mail servers to a non-Gmail server and all is well. Thank you!