IPadOS Notifications Missing for SecuritySpy

stclairtr
stclairtr
in SecuritySpy

On my newest iPad i can set up notifications for SecuritySpy app. However, on an older device the SecuritySpy app is not even shown in the notification setting list. I thought notifications were available for all apps that supported them, so am I missing something, or are notifications for SecuritySpy not supported on older devices?

Comments

  • Ben
    Ben

    This is not a known limitation - the SecuritySpy iOS app should be able to show its notifications on all iOS versions that it supports (i.e. from iOS 13 and onwards).

    What iOS version is in use on this device? If it's older than 13, then the App Store will have given you an older version of our app, which may be the problem.

    If you're running iOS 13 or later, the first thing to do is to actually enable notification for a cameera, if this hasn't been done already. Tap on a camera to view its live video full-screen, tap the gear button, and enable notifications.

    If that doesn't do it, delete the SecuritySpy iOS app from your device and then reinstall it via the App Store. After install and setup, when you enable notifications for a camera in the app, you should be asked if you want to allow SecuritySpy to receive notifications.

  • stclairtr
    stclairtr

    Thank you, I have two iPads both with 26.5 installed and it wasn’t showing on one of them. It was the “Enable Notifications” on the gear icon that I had forgotten! Now, it shows up in the notifications list. User error!

  • Ben
    Ben

    No problem, great to hear that it was just this!

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