Reolink (via neolink) shows Unsupported Video Format

2wenty2wo
2wenty2wo
edited July 2024 in Cameras

Hi,

I've got some standard PoE IP Cameras setup with SecuritySpy that have been running perfect for years (love SecuritySpy).

I recently got a solar powered Reolink Camera (Argus 3 Ultra) to put in my backyard for my dog. I knew it didn't have RTSP support but just accepted needing to use the Reolink iOS app just for that camera.

I just installed neolink (https://github.com/QuantumEntangledAndy/neolink) on my MacMini as a Reolink to RTSP "bridge". This actually works surprisingly well and I was able to stream the camera via VLC.

Adding this camera into SecuritySpy I unfortunately get "Unsupported Video Format". Is there a way I can get this working?


Here is a screenshot of the codec information from VLC (Main Feed):

Screenshot 2024-07-07 175635.png

Sub Feed:

Screenshot 2024-07-07 180619.png


This is what I've got in SecuritySpy:

Screenshot 2024-07-07 175912222.png


Both main and sub feeds have the same issue. Any help would be great, thanks again.

Comments

  • Ben
    Ben

    Neolink looks interesting - we haven't come across this project before.

    In order to determine what is going wrong, we'll need to see the actual RTSP negotiation between SecuritySpy and neolink. This is recorded to the debug file upon a failed connection, so if you can email us this debug file, we should be able to diagnose the issue. Use the following menu item to create the debug file, after having seen the failed connection message: SecuritySpy menu > Debug > Create Debug File On Desktop.

  • 2wenty2wo
    2wenty2wo

    Thanks Ben, just emailed you the log file. Much appreciated.

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