Wyze cam v3 rtsp issue

jimmyjames29
jimmyjames29
edited November 2021 in Cameras
Ive installed the newly released rtsp software on my v3 but in security spy i get error "unsupported video format"..anyone else try this yet?

Comments

  • jimmyjohnson
    jimmyjohnson
    following. was going to try it out this weekend.
  • Databug88
    Databug88
    I just tried V3 RTSP got same error "unsupported video format". bummer was waiting for this for awhile.
  • cstout
    cstout
    Oh wow, I'm actually seeing this thread before the official Wyze announcement for support. I'll check this out as well and see what I can find. I'll be happy to drop the Docker method for v3 RTSP (which has actually been working very reliably with SS).
  • cstout
    cstout
    edited October 2021
    Hold Please.
  • cstout
    cstout
    @ben the Wyze v3 RTSP firmware reports "Unsupported video format" when connecting in SS. This is both with the manual configuration using /live as well as the "Wyze with RTSP firmware" profile. Wyze v3 RTSP firmware does have a known bug where you have to regenerate the RTSP address twice for it to actually go live, but even after doing that SS will not load the video format. I can load the stream properly in VLC and it shows the following for stream codec:

    Stream 0
    Codec: H264 - MPEG-4 AVC (part 10) (h264)
    Type: Video
    Video resolution: 1920x1080
    Buffer dimensions: 1920x1088
    Frame rate: 20

    Stream 1
    Codec: PCM ALAW (alaw)
    Type: Audio
    Channels: Mono
    Sample Rate: 16000 Hz
    Bits per sample: 16
  • Ben
    Ben
    Hi all, we don't have one of these cameras - can anyone put one online for us temporarily (ports 80 and 554) so that we can test this? If so, please email the details to support@bensoftware.com. Thanks.
  • cstout
    cstout
    @ben, I'll get you details shortly. Thank you!
  • Ben
    Ben
    edited October 2021
    Thanks @cstout for putting your camera online, this allowed us to find the problem.

    Basically, during the RTSP negotiation, the camera sends SDP data that identifies the streams that the camera can send. Each stream is supposed to have a unique ID, but this camera uses the same ID for each stream, which is illegal. This was leading to SecuritySpy interpreting the audio stream as a video stream, hence the codec error.

    We have added a workaround for this in the latest beta version of SecuritySpy (currently 5.3.5b7). Make sure you are using the profile called "Wyze with RTSP firmware".

    Can you all confirm this now works with the beta?
  • cstout
    cstout
    Ben's betas are the best betas. This works great now!
  • cstout
    cstout
    Well, I spoke too soon. It connects, but there are frequent errors displayed such as "No valid frame recently" and then "Reconnecting..."

    The incoming frame rate is 20 but the displayed frame rate is all over the place 2, 10,17,16,14,15,18, etc and it changes every second.

    This doesn't appear to be a SS problem at all from what I can tell as the same stream loaded in VLC will cut out at the same time as SS. I'm silly for having higher expectations for a $35 camera.
  • cstout
    cstout
    edited October 2021
    I mean, really, how bad does your RTSP firmware have to be that a docker container can process the local stream more reliably? ¯\_(ツ)_/¯

    Honestly, I've got them side by side. RTSP times out and freezes frequently and predictably. docker-wyze-bridge connection doesn't time out at all and the displayed FPS is much less bouncy and stays between 15-18.
  • cstout
    cstout
    To anyone interested, I've flashed my Wyze cams back to older non-rtsp firmwares and have been enjoying a smooth and mostly reliable connection (again, for a cheap wifi camera) via the docker container linked below. It might just be too early in the RTSP release for the V3, but it's in a pretty bad state right now. Very unreliable in comparison to just using the camera's local stream through the container.

    https://github.com/mrlt8/docker-wyze-bridge
  • Databug88
    Databug88
    Ben,

    beta version 5.3.5b7 this works for me.

    Wyze cam V3 with RTSP comes in solid at 20 fps in day mode and 15 fps in night mode.
  • cstout
    cstout
    I'm glad to hear someone is having a positive experience with this firmware. It's remarkably unstable for me. I ran a ping for an hour last night and this bad boy dropped 5% of the packets (about 6' from the access point). The RTSP stream freezes for me about every two minutes and then goes black for about 10 seconds while it's reconnecting.
  • jimmyjohnson
    jimmyjohnson

    Just a note to say it's been working very well with v3 camera and RTSP firmware with the beta SS update.

  • wooks
    wooks

    I'm also getting the "No valid frame recently" and then "Reconnecting..." messages every minute or so. Another odd thing: I'm getting these error messages on both V3 and V2 cams when, previously, the V2 cameras worked fine in SS (before the beta update) - and their firmware hasn't changed.

  • jstn
    jstn
    edited November 2021

    I've been playing around with my v3 this morning. I'm running SS 5.3.4 and get the "Unsupported video format" error when using the "Wyze with RTSP firmware" profile. I receive this error with both v3 cameras that I own.

    I am able to view the stream from VLC. Any ideas?

    Justin

  • Ben
    Ben

    Hi Justin - you'll need to use the latest beta version of SecuritySpy (currently 5.3.5b11) in order to stream from this camera. Set the Profile settings to "Wyze with RTSP firmware" under Preferences > Cameras > Device.

  • jstn
    jstn

    Thanks Ben, that was my mistake. I thought my version correctly handled v3 cameras since it had the profile. Works like a charm now!

    Justin

Categories