File count limit on web interface

rich_ets

Hi, we're having issues with one of our customers, when they are using the view recorded files page of the web server. Basically after a while, only two of the 4 cameras' files are displayed (cameras one and two).

It seems that the file count on the web server is hitting 4000, not allowing any more files to be displayed, and prioritising files from cameras 1 and 2. Is there a way around this (apart from the obvious - have fewer files!)

Thanks

Ben

Hi Rich, congratulations, you are the first to hit the hard-coded 4000 limit The solution is to specify a date range to search for (or if you want recent files, simply enter a maximum age). Does this work for you? If not, we can easily increase the limit for you.

rich_ets

Ha yea I thought we might be! OK, the web page we're using is a custom jobbie which we didn't write ourselves. We therefore need, i suppose, to speak to the guy who wrote t to get him to integrate a date range..

I think displaying 4k files on the page is probably quite enough. Thanks for the info.

Rich

Ben

Hi Rich, OK no problem, yes 4000 is quite a lot and makes the page already quite slow to load, ideally you don't want more than this.

On your custom page have a look at where the "download" request is issued (it'll be something like "download?cameraNum=1&cameraNum=2&movieFilesCheck=1") and add a "ageText=5" parameter - this will result in only the last 5 days' footage being listed.