Green Dots - new iOS release

wolfman

Just noticed after the update, all my cameras have a Green Dot in the upper left corner. What does this represent, and is there a toggle to disable?

Ben

These are the new status indicators for all live feeds in the app. Previously, it was difficult to see whether the image was actually live if nothing was moving, and the broken camera indicators that did eventually appear were a bit ugly. So we have moved to a new system with status dots: grey means connecting, green means live, and red means disconnected.

There is no setting related to the display of these indicators at present; if we see enough customer demand, we may add a setting to hide the grey/green dots, so that only the red dots are shown to indicate failure.

rapyt

I’ve noticed a minor issue in this and the previous version of the iOS app: muting and unmuting audio in both live recordings and recorded items requires pressing the audio button multiple times before the change takes effect.

Ben

Thanks @rapyt we'll take a look at this, though I can't seem to reproduce it. Can anyone else? Do you think the problem is that the tappable area is too small (in which case it may take a few taps to get exactly the right spot), or the button is just not very responsive?

rapyt

Thanks for checking! I don’t think the tappable area is too small, the button is not difficult to hit. The issue is that it often requires several taps before the action actually takes effect, as if the button wasn’t responsive enough.

Ben

Thanks for the useful info. One more question: if you tap once and then wait, does it eventually respond? I'm trying to determine if the issue is the button itself, or a delay setting up the audio playback.

rapyt

Thanks! Now I’ve realised that all of the buttons behave the same way. Not every time, but it does happen with each of them that there’s no reaction on the first tap. And when I tap once and then wait, nothing happens either — there’s no delayed response.

adamj

Have to admit not a fan of the green dots here either would be great if we can disable/enable the dots

Ben

Hi @adamj we're adding a setting for this in the next app update, which is coming this week.

Ben

The new 1.8.6 update is now available from the App Store.

@rapyt let me know how the buttons work for you in this one.

rapyt

@Ben I’ve tried it and it hasn’t improved. Would it be possible to send you a short video illustrating the issue?

Ben

@rapyt yes this would be helpful, please email this to us at support@bensoftware.com.

jamesconnolly

Ben,

That new build 1.8.6 (396), if you only have two cameras they show up very small. They used to be on top of each other, now they are side by side.

It's ok, I fixed it with the "preview size", small, medium, large.

Thanks james

Ben

@jamesconnolly - good to hear you found the relevant setting here. On iPhones, the default has changed to the small size, to fit more cameras on the screen.