Still having "Local Network" access problems on Sequioa 15.7.2
Hello,
Is there a permanent fix to the issue that requires going into "Settings", "Privacy and Security" and "Local Network" and toggling Security Spy back and forth until network access is allowed again? I have been having this issue off and on since the first version of Sequoia. Running the latest version (15.7.2) and still have this issue and it's a fresh reload as of a couple days ago. Running latest Security Spy (6.15) with no applications installed on the Mac, it is dedicated to SS only. No other issues with the system, but this gets really annoying to do after every single reboot... Is there a permanent fix to get the Local Network access to stick?
Comments
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Unfortunately, we have no control over this - this mechanism is completely under the control of macOS, not running applications. The issue was certainly much worse in earlier Sequoia releases, but unfortunately a few users like yourself are still seeing this for some reason, and I understand that it's annoying.
From our research, testing, and speaking to Apple engineers, here are the things to check:
- Make sure there is only one copy of the SecuritySpy application anywhere on your file system.
- Update to the latest macOS release. It may be worth trying macOS 16 Tahoe in your case.
- If you are ever seeing the Mac rebooting unexpectedly (power cut or kernel panic), this must be resolved, as it can trigger the local network permission problem.
- Try deleting the SecuritySpy application from your Mac, emptying the Trash, and restarting. Then install a fresh copy from the download page. Then, when you open the software, you should be asked for permission. This procedure won't affect your settings - they will all be retained.
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I am in the same boat as many with the ethernet issue. I am running four Mac Mini 4 on my network with ethernet. (only 1 is running Security Spy). I have seen a lot of MAC receive errors and also numerous connect/disconnect issues on the Cisco managed switch. Ben confirmed via log file that the Apple hardware or software is the problem.
To solve the problem with Security Spy I disabled ethernet and now connect the Mac Mini 4 to the network via Wi-Fi. Only change, for good measure, was switching private Wi-Fi to "fixed". Running four cameras at 1080 H.264 with 30fs has a streaming load at 5 MB. So nothing is working too hard.
For the other Mac Minis, to solve the error issues, I switched the ethernet hardware settings to manual and set them to fixed speed, 1000baseT, and duplex to full-duplex only. Now my Cisco switch is error free
Gary
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Hi Gary, for these kinds of problems with the Mac's built-in Ethernet, which we have seen from time to time, the best solution is to switch to a USB-Ethernet adaptor. Search Amazon for "UGREEN USB ethernet adaptor" - these work well and are available in both USB-A and USB-C variants. While this shouldn't be necessary, it is an easy and cheap way to fix the problem without having to resort to WiFi.
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I will give it a try thanks.
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Thank you Ben and Gary for the comments and input. I am at a loss to be honest. I have been using Security Spy for years and it has been great. I am not sure what is going on lately, but the comments about the Ethernet issues with the Mac Mini are interesting. I am running my system on a Mac Mini M1 using the built in Ethernet and the average CPU load is around 20% and network consistently shows about 12MB/sec (around 100Mbps) so the system load is OK overall. But I am getting Mac reboots like crazy now also... which seems to have gotten worse with the latest version of SS (v6.15 and latest 6.16) and/or the latest version of Sequoia. As stated before, this is a dedicated, recently reloaded Mac with just Security Spy running, nothing else.
I am going to try fixing the settings on the Ethernet port and I actually have the "UGreen" USB Ethernet adapter Ben is talking about so I guess I can try that also.
Totally get that Apple is in control of how the OS behaves. But given that we all have to deal with what Apple does, is there a particular Mac hardware configuration that seems to be more stable than others? I know my little Mac mini is getting older but it seems like even the more recent Mac minis are having the same kind of issues. I just need a stable platform to run Security Spy... any input would be appreciated. Thank you all!
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Hi @JPTX404 the best thing here would be to actually diagnose the source of the reboots, which will take some of the guesswork out of this. When this next happens, you should see a message that your Mac restarted "because of a problem" - in that message box there should be a "Report" button. Click it, copy-paste the report text into a new TextEdit document, save this to your Desktop, and then send that text file to us at support@bensoftware.com.
