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Password insistence

boisyboisy
in SecuritySpy

Ever since upgrading to Security Spy 6 and the new web browser interface, I'm constantly asked to type in my username and password when I want to access my cameras from Safari. I check my cameras about twice a day and if the period of time between accesses from the browser exceeds 3-4 hours, I get hit with the authentication box.

With SecuritySpy 5, I never had to do this. Is there any way to get back to the old behavior where I type in my credentials once from my browser and am good to go?

Comments

  • BenBen

    Under SecuritySpy v6, this is all handled by session cookies stored by the browser. SecuritySpy allows sessions to continue for a long time, invalidating them only after they haven't been used for four days. So from what you are describing, it must be the browser itself that is invalidating these cookies.

    There are two circumstances that Safari could be doing this:

    1. If you quit and reopen Safari, it could be deleting this session cookie.
    2. If you use a Private Browsing window, the cookie will be deleted when the window closes.

    We've just posted a new beta version that will attempt to tell the browser to keep the cookie for a longer period of time, thereby hopefully avoiding this problem if it's being caused by point 1 above. You can install from your current software via Settings > Registration > Choose Version > Latest Beta Version > Install. I hope this will solve the problem. If not, then you should be able to avoid this issue by not quitting Safari, and not using Private Browsing mode for SecuritySpy.

    Please report back and let me know your testing results.

  • chadchrchadchr

    Could you change to a persistent cookie (https://secureprivacy.ai/blog/session-cookies-vs-persistent-cookies)? I hate to re-loigin every time I start the browser up again.

    Is your beta using persistent cookies?

  • BenBen

    Hi @chadchr, yes the beta now uses persistent cookies for web sessions. Please test and report back.

  • boisyboisy

    Hi Ben,

    It's been several days and the password prompt hasn't appeared. I think you may have fixed this. Thank you.

  • BenBen

    Thanks @boisy good to hear that. In the official upcoming 6.10 release we'll likely implement a setting for this, with the default (for enhanced security) being a temporary cookie that expires when the browser is quit. So just be aware that this behaviour may revert at that time, and you'll have to specifically enable this new setting to get the behaviour you want.

  • chadchrchadchr

    Persistent cookie in the beta seems to work well. I have tried with both Edge and Firefox on Windows 11 PC. I have restarted the browsers and the PC and I am still logged in.

    It looks like the cookie expiration is a month out, which I like. Were you planning on having the setting be a dropdown with different expiration times, or is it just going to be a checkbox?

    Are there release notes anywhere for the beta? Is there anything else in there we should check/test out?

    Thanks again for the fix. This has been bugging me for a while, and I was being lazy in not reporting it.

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