Audio stopped working on several Reolink cameras all at once

davebach

I know Reolink cameras can cause trouble, but they have worked for me once configured properly. That said, I only recently noticed that audio recorded by Security Spy from my Reolink's has gone bad. Instead of ambient microphone audio it's a horrible hammering sound, likely a digital anomaly.

I'm running SS 6.7 on Sequoia 15.2. When I track backwards through my recordings, the problem started on December 12, which was the release date of 6.7. I can tell I must have rebooted around 12pm on that date as there are two recorded files... and from then on bad audio.

Thoughts on how to fix this?

davebach

I also meant to add that audio from those cameras still works in the native Reolink app.

Ben

Sorry about this - it's a bug. Please update to the latest beta version of SecuritySpy and confirm whether this fixes the problem for you or not.

davebach

Thanks, the audio is working again with this beta. And I didn't quite realize it, but the frame rate for those cameras are back to normal also.

Ben

Great to hear that, thanks for reporting back.