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Camera handling S.S. vs. ViewCam..

Just wondering, but do the two handle cameras differently? I have an older Sunba PTZ (only one I have, poor support and UI), but I've noticed that S.S. *(using ONVIF) will not connect to it but ViewCam will. Anyone else noticed this?

Comments

  • BenBen
    edited December 2024

    ViewCam is currently based on the SecuritySpy version 5 codebase, whereas SecuritySpy is now on version 6, which has many improvements and changes in the way that IP camera streams are processed. We are working to update ViewCam to v6 currently.

    However, Sunba cameras should work in both v5 and v6, and we aren't aware of any particular problems. In order to diagnose this and find a solution, we'll need more information: please email us and include a debug file (SecuritySpy menu > Debug > Create Debug File On Desktop), and we'll help you directly to resolve this issue.

  • When is the aforementioned update to ViewCam to be expected?

  • BenBen
    edited January 14

    I can't promise an exact timescale, but once SecuritySpy version 6.8 is released (within the next couple of weeks), our priority will then be the ViewCam update, which will take another month or two.

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