Black squares on stream from SS

tdenson
tdenson
in SecuritySpy

See screenshot below. I only get these black squares on the SS stream, not if I access the camera directly via a web browser. It's also not just one type of camera, I get them on various.

Screenshot 2023-12-17 at 15.46.21.png


Comments

  • killerdan56
    killerdan56

    video blanking mask - video will be obscured within drawn black areas.


    did you accidentally draw on the image in the setup tab under ur camera in the SS settings?

  • Ben
    Ben

    Yes, this looks like a video blanking mask that has been accidentally applied. To go Settings > Cameras > Setup, click the "Mask Options" menu, and select "Clear Mask".

  • tdenson
    tdenson

    Thanks, yes that's it. I don't know how I managed to set it accidentally though.

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