When the power goes out and it's not at a preset location, it resets all the presets relative to its last position. I then have to redo all the process for all the cameras. please fix
The actual locations of the preset positions are stored on the camera, not in SecuritySpy. So if they are being forgotten after a power loss, then unfortunately this is a camera issue. The first thing to try is to install any updated firmware available from your camera manufacturer. If that doesn't fix it, then please contact them for support.