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Preset amnesia

When the power goes out and it's not at a preset location, it resets all the presets relative to its last position. I then have to redo all the process for all the cameras. please fix

Comments

  • The actual locations of the preset positions are stored on the camera, not in SecuritySpy. So if they are being forgotten after a power loss, then unfortunately this is a camera issue. The first thing to try is to install any updated firmware available from your camera manufacturer. If that doesn't fix it, then please contact them for support.

  • 👍️

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