AppleTV App Getting “Authentication Failed”

ibscas
ibscas
edited September 2021 in SecuritySpy
I had to reset my AppleTV last night and cannot log back into SS. The same name/password I’ve used for every other browser doesn’t work. I can log in via a browser on a tablet or computer fine, but those same credentials for AppleTV isn’t working. Any ideas?

Comments

  • Ben
    Ben
    Really the only explanation for the "authentication failed" message is if the username or password is entered incorrectly into the Apple TV app. I know you said this isn't the case, but I really can't think of another explanation. I would suggest checking the username/password on the server under Preferences > Web and making sure these are in fact what you think they are, then deleting and re-adding the server to the Apple TV app.

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