Images not recording to drive
  • Ben, I have a new M1 m/mini w/ 1gb internal SSD. The only app installed is S/Spy 5.3.3. and alternately 5.3.4b9.
    6 Cameras show correctly in devices and are enabled in Setup tab. Capture Destination is outside of Docs folder as usual. But it will not create any images in the capture location. Folder permissions appear ok. Ran Disk Utility 1st aid.
    Registration carried over from Intel M/Mini, which works fine with 5.3.4b9.

    Please advise.
  • The first thing to check is that you have selected an appropriate schedule that enables recording - please see Recording and Schedules.

    The next thing to check is the log file (File menu in SecuritySpy > Open Log). If there is an error happening that is preventing recording, it will be detailed here.

    If you need any further help, please email us and include the log file as well as the debug file (SecuritySpy menu > Debug submenu > Create Debug File On Desktop).

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