Need help getting Amcrest cameras settings to create video files
  • I have four Amcrest video cameras set up and they stream live video fine. I am unable to get Security Spy configured correctly to make video capture happen. I can provide screen shots of the preferences pages but don't seem to be able to in this forum. can someone give me a list of things to check? thank you Jim
  • This sounds like a settings problem, probably you simply need to set a schedule for either Motion Capture or Continuous Capture recording. Please see the Recording and Schedules section of the user manual: https://www.bensoftware.com/securityspy/manual/#schedules

    If this doesn't solve it, please take screenshots of the recording settings in the Preferences along with one of the Camera Info window and email them to us at support@bensoftware.com and we'll be able to advise you further.

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