viewcam error
I have version 5.2 installed. Everything has been working fine for months but suddenly cannot view my cameras using Safari, Chrome or Firefox. Safari responds with the following message: "Safari Can't Connect to the Server". Safari can't open the page "https://name.viewcam.me 8001" because Safari can't connect to the server "name.viewcam.me 8001".
Chrome replies:
This site can’t be reached
name.viewcam.me refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
I have HTTPS enabled Port 8001. The Dynamic DNS name indicates a green light.
I can view my cameras using the Security Spy app on my iPhone.
If I try the alternate local address https://192.168.7.30:8001 I get a This Connection is not Private/Security Certificate is not valid Error.
I have tried turning the firewall off and find the same result.
Chrome replies:
This site can’t be reached
name.viewcam.me refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
I have HTTPS enabled Port 8001. The Dynamic DNS name indicates a green light.
I can view my cameras using the Security Spy app on my iPhone.
If I try the alternate local address https://192.168.7.30:8001 I get a This Connection is not Private/Security Certificate is not valid Error.
I have tried turning the firewall off and find the same result.
Comments
If that doesn't fix it, then we will need to look at your router's port forwarding, and maybe help you set that up manually so in this case please email support@bensoftware.com for assistance.
As for the warning you get when connecting using the local IP address, this is to be expected: the name encoded into the certificate is the viewcam.me name, so if you use any other name/address to connect, this will cause a "hostname mismatch" warning. For access via the local IP address, you can either ignore this warning, or you can use the standard HTTP web service (over port 8000) rather than the secure HTTPS web service - as the traffic is confined to your local network, using encryption is not so critical for LAN connections.