Camera Address with '/' Issue

sjm
sjm
edited November 2016 in SecuritySpy
Hey there,

I’m currently trailing the SecuritySpy software with a no-brand RTSP networked camera (apparently an ‘IPCAM C6F0SEZ0N0P0L0’), which outputs two streams:
rtsp://192.168.0.222/11 (higher quality)
rtsp://192.168.0.222/12 (lower quality)

I’ve setup the camera in SecuritySpy using the ‘Manual Configuration’ profile, with the ‘RTSP TCP (video and audio)’ format selected.
For the camera address, I have entered ‘192.168.0.222/11’, which works great.

If I open the Preferences window, change any camera settings and click ‘Apply Preferences’, the camera suddenly goes offline, with error 8807 (incorrect address).
Checking the address in the Preferences window seems correct, showing ‘192.168.0.222/11’, however if I close and reopen the window (I assume) the GUI is reloaded from the preferences file which shows the address ‘192.168.0.22211’ (without the forward slash).

To fix, I have to:
- Open Preferences Window
- Set a completely different address (e.g. ‘192.168.0.223’)
- Save & Close Preferences Window
- Reopen and set correct address, saving again by closing the Preferences Window and choosing ‘Save’ on ‘Do you want to save the changes?’ popup alert.

I wouldn’t worry too much if this issue occurred only when the settings were changed, however it seems to occur when SecuritySpy is restarted too.
From a programming perspective I would think it’s a read/write issue when saving the Camera Address to preference file.

I’ve tested this on both macOS Sierra and OS X El Capitan, using SecuritySpy 4.0.8 (trial).
I look forward to hearing others thoughts (perhaps I’ve set something up wrong?) or if I’ve stumbled across something that isn’t working as it should.

Comments

  • "192.168.0.222/11" is in fact an invalid address. What you'll need to do in order to set up the camera is this:

    - Enter the address 192.168.0.222
    - Set the profile to "Manual configuration"
    - Enter 11 as the Request
    - Select RTSP as the Format.

    Hope this helps.
  • Thanks for your quick reply - makes sense regarding the request section.
    I've set it as you've suggested and it works perfectly!

    Thanks for the great software & quick support.