web server and screen sleep

HuguesAbrassart
HuguesAbrassart
edited October 2016 in SecuritySpy
Hello, I test SecuritySpy to see if it corresponds to my expectations but I have a problem.
When the screen of my iMac goes into sleep but Mac still on, I can not see the cameras via the web server.
I have access to the server but the cameras are no longer visible.
When I move my mouse to wake the mac screen, cameras becomes available
Any idea ?

Thank you (merci beaucoup !)

Comments

  • BrianM
    BrianM
    Go to System Preferences -> Energy Saver
    If there is a sliding bar "Computer Sleep" then change it to Never

    on some systems it may show up as a checkbox to not sleep the computer when the screen sleeps
  • HuguesAbrassart
    HuguesAbrassart
    Thank you for the answer.
    Indeed, I just have a sliding for the screen but not for computer.
    I have a checkbox to not turn off the computer when the screen go to sleep and it's checked.
    To be complete, I have 4 cameras and 1 of them continue to operate but not the other 3.
    Trendnet IP 100 with format JPEG Http still work when the monitor go to sleep.
    Wansview H264 with H264RTSP stop working.

    Thank for your help
  • BrianM
    BrianM
    There may also be a checkbox about hard drive sleeping (uncheck if checked)

    I don't have an iMac, but my Mac mini runs most of the day with the screens sleeping (23 or so hours a day), and all cameras continue to work properly, 4 of them H.264 cameras

    If it isn't a strange issue with recording/sleeping of the drive, then I'm not sure what would cause it.
  • HuguesAbrassart
    HuguesAbrassart
    I had too a mac mini before with screen sleeping without any problem.
    Hard drive check box is unchecked on my iMac.

    I don't understand why it's not working ...
    Thank you for your help :-)

  • HuguesAbrassart
    HuguesAbrassart
    Update, I confirmed that only HD camera H264 stop working ... the other are running when display goes to sleep.
  • BrianM
    BrianM
    Might be worth checking other services - if they aren't on, turn on something like filesharing and see if you can connect to that from another mac (or iOS device with a 3rd party app) if that doesn't work either - it could be a problem with energy saver which could be fixed with an SMC reset. If filesharing does work, but Security Spy's web services don't then I'm not sure.
  • HuguesAbrassart
    HuguesAbrassart
    Other services are working ... Indigo Server OK ... file sharing OK ... Just somes cams on security spy.
    Those cam are available if I tried direct via IP.
    It seems that security spy is the problem but why ???

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