El Capitan Updated IPad and iPhone don't work
I just updated to OSX ElCapitan 10.11.4 and that is the computer for Security Spy.
Since then I cannot use my I-phone or I-pad to log on to my cameras.
I have double checked all of my IP addresses and passwords…any suggestions?
I use Spyglass Free and Surveillance…neither one will let me log on
Always get the Timed out message.
Any help? Thanks,
Since then I cannot use my I-phone or I-pad to log on to my cameras.
I have double checked all of my IP addresses and passwords…any suggestions?
I use Spyglass Free and Surveillance…neither one will let me log on
Always get the Timed out message.
Any help? Thanks,
Comments
-
Upgrading the system software may very well change the IP address of your Mac, so while you said you have already checked this, it's worth double-checking to make sure, as this is still the most likely explanation. Check the port forwarding rule in your router to see what IP address it is forwarding incoming connections to, and then check the Network system preference on your Mac to make sure it is set to use this IP address.
Next, check the Security & Privacy system preference - make sure that either the firewall is off, or that you have set it to allow incoming connections to SecuritySpy.
Check the Web Server Settings window in SecuritySpy and make sure the web server is enabled, and that the port (8000 by default) matches the one set in the port forwarding rule.
