My iSight camera is a blue screen

shinerbock
shinerbock
edited October 2015 in SecuritySpy
After upgrading my hard drive and installing 10.11 my network cameras appear but my iSight is a blue screen. The iSight indicator is not on either. I am running the latest Security Spy software as well.
Thanks for your help in advance.

Comments

  • Ben
    Ben
    What does it say on the blue screen - "timeout error" perhaps? Please try restarting your Mac as this normally resolves such problems. Also make sure you have no other video-related software open that could be using the camera.

    If this doesn't resolve your problem, you could try resetting SecuritySpy's Preferences file, in case it has become corrupt for some reason. To do this, quit SecuritySpy and then open it again while holding the cmd+alt (command+option) keys on the keyboard. This will unfortunately reset all settings, but may resolve the problem.

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