Problems with securityspy processing rtsp feed
I am considering buying securityspy to run my home security camera system, but am having a major problem with the rtsp feed. I have 2 GW2040IP Cameras, and 3 Logitech web cameras (USB). The 3 logitech cameras run great at 10 fps, I almost never miss a thing, but the 2 IP cameras are the problem. I have them setup perfectly, but for some reason, if I have 2 cameras rtsp feeds connected to securityspy, one will constantly struggle to keep the fps to my cameras settings, which is 10 fps. It goes up to 12, stays for a few seconds, then goes down and back up and so on. This results in a glitchy video which is useless. If 1 ip camera is connected, that camera has no problems. I have been trouble shooting this for a while now in my spare time with no avail.
It seems like a bottleneck somewhere, but everything checks out good. My entire network is wired, with cat 6 cables. Using a mac mini, dual core with 16 gb ram. The CPU never hits 100%, nor does the ram (of course, cause 16 gb is a lot).
Also, If i open the rtsp feed through vlc, everything is fine. While watching a feed glitch in securityspy, the same feed looks beautiful in vlc.
I can't seem to find a place where a bottle neck could occur. Any help is appreciated. This does not happen when using other software (xeoma). Securityspy is just much better feature wise then other software and thus why I'm interested.
It seems like a bottleneck somewhere, but everything checks out good. My entire network is wired, with cat 6 cables. Using a mac mini, dual core with 16 gb ram. The CPU never hits 100%, nor does the ram (of course, cause 16 gb is a lot).
Also, If i open the rtsp feed through vlc, everything is fine. While watching a feed glitch in securityspy, the same feed looks beautiful in vlc.
I can't seem to find a place where a bottle neck could occur. Any help is appreciated. This does not happen when using other software (xeoma). Securityspy is just much better feature wise then other software and thus why I'm interested.
Comments
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We haven't tested this particular camera, and indeed we have no GW cameras on our list of compatible IP cameras. Still, there is no reason why it shouldn't work well with SecuritySpy and it's difficult to determine why you are experiencing these problems, from the limited information available.
These cameras seem difficult/impossible to obtain in the UK (where we are located) so it's going to be difficult for us to get hold of one to test. Therefore, are you able to put your camera online temporarily so that we can connect to it from here and do some testing? To do this you will have to set up the port forwarding in your router to forward incoming connections to the camera on port 80 and 554 (and whatever the ONVIF port is, if it's not 80), and give us your public IP address (or DDNS name, which can be set up in SecuritySpy's Web Server Setup window). Please email us with these details, or if you need any further information about how to set this up.
