Foscam IP cameras: no more PTZ control?
  • Hi,

    I am (finally) upgrading my SecuritySpy 3 to version 4.1.6. First of all in version 4.1.6 the number of Foscam profiles has reduce to only 6. I use models FI8918W (PTZ) (3 of those), TV-IP312W, FI-9821P and FI-9828P. While the previous versions of SS did not have several of these cams in the profile list I managed to get them all to work (including PTZ). Unfortunately the new SS does not seem to support Pan/Tilt for any. The only profile that seems to work is "Foscam JPEG".
    Any idea how I can solve this problem?

    peter
  • correction: the above TV-IP are of course Trendnet cams (which are still included in the list of profiles). The main problem is with the Foscam FI9821 which seems to have disappeared. I tried H264 but no luck.
  • Please could you try the latest beta version of SecuritySpy (currently 4.1.7b12). For the problem camera, go to Preferences -> Cameras -> Device, and click the "Auto-Detect Profiles" button. SecuritySpy will then go through all available profiles to find ones that work with your camera. Once it has finished and returned a list, try each one in turn (each time clicking the "Apply Preferences" button) - hopefully one will work for both video and PTZ.

    Please let us know what you find.

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