iOS app performance degraded
Since the latest round of upgrades on the SS server and iOS platform, I've been experiencing latent responses from the iOS app only. I am running SS 4.1.2 and iOS 1.1.1
Prior to the upgrade, I never noticed a bit of latency loading the app. It was snappy actually. Now it's very latent to load the cameras. On browser (safari) over the internet or local LAN, nothing has changed however. The experience is fast and fluid. I looked through the settings on the app and turned off Live H.264 which helped. I've done all the obvious stuff, reboot phone, reboot server, reboot home router. I'm certain it's specific to the app only. My wife has the app and has not upgraded. She is not experiencing the latency.
Anyone else having these issues?
Prior to the upgrade, I never noticed a bit of latency loading the app. It was snappy actually. Now it's very latent to load the cameras. On browser (safari) over the internet or local LAN, nothing has changed however. The experience is fast and fluid. I looked through the settings on the app and turned off Live H.264 which helped. I've done all the obvious stuff, reboot phone, reboot server, reboot home router. I'm certain it's specific to the app only. My wife has the app and has not upgraded. She is not experiencing the latency.
Anyone else having these issues?
Comments
Are you referring specifically to when you tap on an individual camera to view it? Do you notice this both when your phone is connected to the LAN (WiFi), compared to when you are connecting from the Internet?
The latency occurs when loading the main camera screen, when opening the app initially. I notice it when connected to LAN and LTE. Once the app loads, I can click on individual cameras and they open quickly. From the same device, I can load the cameras via Safari and things are normal/ as expected.