Reolink E1 pro use to work until I upgraded to 6.10

Ldalep
Ldalep
in SecuritySpy

My Puppy cam has always been visible via Discovered Devices until I upgraded to 6.10. It still works via the Reolink app. Any ideas?

Comments

  • Ben
    Ben

    I'm not immediately sure what this could be. To verify that it is in fact a difference in this update, you can revert to the previous version via the option at Settings > Registration > Choose Version 6.9 > Install.

    Please let me know if you definitely see that it's a change in this update. If so, please email us, and include a debug file taken by each version, so that we can compare them and identify the issue. You can create a debug file using the menu option at SecuritySpy > Debug > Create Debug File On Desktop.

  • Ldalep
    Ldalep

    Thanks Ben ..... Sorry so late but I will try this ASAP.

    Dale

  • Ldalep
    Ldalep

    Hi Ben

    Turns out that going from 6.10 to 6.11 fixed the problem. I guess dragging my feet helped in this account.

    Dale

  • Ben
    Ben

    Hi Dale, great to hear it's working again in the latest release!

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