Hi Shawn, often with these cameras, you will need to specifically enable the RTSP option in the camera - this is the stream that SecuritySpy uses. Use the "Eufy Security" app on your phone, and add the camera to it if you have not yet done so. Then, locate the "NAS RTSP Stream" option and turn it on - it should look something like this:
I would also advise creating a DHCP reservation in your router for this camera, so that its IP address does not change, and can be used safely in SecuritySpy.
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Hi Shawn, often with these cameras, you will need to specifically enable the RTSP option in the camera - this is the stream that SecuritySpy uses. Use the "Eufy Security" app on your phone, and add the camera to it if you have not yet done so. Then, locate the "NAS RTSP Stream" option and turn it on - it should look something like this:
I would also advise creating a DHCP reservation in your router for this camera, so that its IP address does not change, and can be used safely in SecuritySpy.