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No Audio - Amcrest IP8M-DT3949EW-3AI

ryandenverryandenver
in SecuritySpy

Greetings

I recently purchased the Amcrest IP8M-DT3949EW-3AI with 2 way audio. However the Security Spy app does not transmit audio in either direction via the iOS app. Am I missing something in the configuration?

Audio is enabled in Security Spy

Using ONVIF

Thanks

Comments

  • BenBen

    In macOS SecuritySpy, under Settings > Cameras > Device, try changing the Profile setting to "Amcrest". Does this get the audio working?

    If not, please email us and include a debug file (SecuritySpy menu > Debug > Create Debug File On Desktop), and we will look into this further.

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