Reolink RLC-823A - Error 302
I have five Reolink cameras in my SecuritySpy system. Two of of them are RLC-823A's.
I updated the firmware on one of them to the latest version (...23051711) and then setup the camera similarly to the other RLC-823A (apart from DHCP IP address). On restart I started getting erors in the log:
Error communicating with camera "Front". Error from network device. 5.5.8,8440,302.
I power cycled the camera, restarted SecuritySpy, restarted the switch and restarted the router to no avail.
I double checked the settings between the working RLC-823A and the '302' RLC-823A and they were the same.
So I then decided to down-date the firmware back to the previous version (...22051911), the same version that is on the other RLC-823A that is working. After setting up all the settings, I am still getting the '302' error.
I should add, that I can log onto the camera via a web browser, which is how I set the settings. The live feed is working OK. I can also see the live feed via the Reolink App, so I know the camera is working and connected to the network.
This all a bit perplexing. Any suggestions as to what I should try next?
Comments
Recent Reolink cameras come with their ONVIF and RTSP functions turned off by default, for some inexplicable reason. The solution is to connect to the camera using a web browser to view its settings, locate the Port Settings screen, and enable ONVIF and RTSP. Please see the attached screenshots for a demonstration of where you can find these settings (two different locations, depending on version). Subsequently, the camera should be auto-discovered by SecuritySpy and should work using either the Reolink or the ONVIF profile. I would recommend using the latest firmware version available.
Thanks, that fixed it!
All working again now. 😀