I have just added a Ctronics, 5MP PTZ Security Camera Outdoor with 5X Optical Zoom, i managed to get it working with onvif, but i have a major problem with PTZ.
If I use the cameras own software (Ctronics ios app), then i cn pan/tilt/zoom no problem, but if i use Security Spy's PTZ, then the camera moves in the intended direction, but just doesnt stop, it keeps going round and round, i have to reboot the camera to stop it.
Can you both confirm you are using the latest version of SecuritySpy (5.3.2)? There was a bug in a previous version of SecuritySpy that could cause this, so updating may be the solution.
Hi Ben. That's incredible! After a long time, I tried out the settings for PTZ presets on both Reolink RLC-423 (still ONVIV mode) again, and it works! I could easily define presets and the cameras are moving to their destinations. Thanks a lot for the great support.
Hi @uwe68 - great to hear that! There have been some recent tweaks related to ONVIF PTZ, so it sounds like these could have done the trick for your cameras.
Hi @littlebritaly sorry, SecuritySpy v4 is now discontinued, and v5 requires macOS 10.13 (High Sierra) because of some of its main new features (AI and H.265) are only possible on macOS 13 and later.