Eufy Indoor Cam 2K
  • Has anyone had any luck getting the new Eufy indoor cams to work properly in SecuritySpy? I'm getting at best 1fps, usually closer to 1 frame every 4 seconds. The RTSP feed gives the full expected 15fps in VLC and in Synology's Surveillance Station, so I assume it isn't an issue with the feed itself.

    Here's my settings: and the settings provided in their guide:

    Any ideas or tips from a successful setup? Thanks in advance!
  • Bit of an update: I'm getting the full 15fps after setting it up again with the same settings, but the image quality is garbage.
  • I'm interested in the same thing. Not sure why the quality would be anything less than 2K. Another consideration is the web server that lives inside the little Eufy router, if there was a way to mate that to Security Spy, that's be great. Little 2K cameras that run on battery for year is pretty cool. I have 4 cameras set at a rental property, little them so far. But, I really would like to mate them to SS.
  • @lapetitebaker copied your settings but cant get an image and I am using the correct IP for the camera.
  • I wrote a scathing review on Amazon for the Eufy 2K indoor camera...Amazon wasn't a fan and wouldn't publish it. The short version is that Eufy is, in my opinion, falsely advertising this product. The 2K image looks great, especially for the price, when used with their app. If you enable HomeKit *or* RTSP, you disable the 2K stream and get this super compressed, oversaturated, garbage-looking stream to work with. Unless they update the firmware to support the 2K stream going through RTSP, you're stuck with the Eufy system (or SD card) for recording at 2K.
  • I'm not sure what could be going wrong here - with this method of obtaining the video, SecuritySpy is simply accepting whatever stream the camera provides, and has no control over the resolution or frame rate.

    One thing to check is the "Packet loss" column in the Camera Info window in SecuritySpy to see if there is any loss reported here - if so then this could be a clue.

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