JideTech/Hikvision Presets

mustangthz

Hello,

I have two JideTech/Hikvision PTZ cameras installed. I created and tested presets in their web interfaces. When I try to execute a preset in SecuritySpy nothing happens. Using the Onvif preset.

Any help is appreciated.

Also Ben, thanks for the latest upgrade. The Amcrest H.265 bug fix is much appreciated.

-Chris

mustangthz

Also, when I say JideTech/Hikvision they are basically Hikvision cameras re-branded as JideTech. They sent me the technical manuals which are Hikvision manuals

Ben

Could you please try the "Hikvision" Profile setting (under Preferences -> Cameras -> Device) in SecuritySpy to see if this makes the presets works?

rdforbes

mustangthz - in Preferences / Device tab make sure you've checked the Options box: "Disable Pan/Tilt/Zoom for this device" for all cameras that are NOT PTZ; and of course don't check the box for your PTZ cameras.

mustangthz

Ben, I switched to the Hikvision Camera settings and get an Unrecognized Request.

Switched back to Onvif, no presets, but PTZ works fine though.

-Chris

drapple

1. go to the camera's web interface
2. log in
3. go to Settings
4. PTZ function
5. Set the user mode to "MILESTONE"
5. the presets already work :-)