wjlxvin

Apply Preferences Button missing
Hello - some additional detail. It appears that the Apply Preferences button disappears if you leave the Preference window open long enough. I see it there originally - but then, when I come back, after I have to log in to the machine again, it'…

Comment by wjlxvin January 14 permalink
Account setup & Automatic Login
Thanks very much Ben. Before submitting my post, I did read the user manual and read the section on "Setting up SecuritySpy for autonomous operation." Can I suggest you put this good advice in that section as well. Many thanks again for g…

Comment by wjlxvin September 2019 permalink
4.0 First Impressions
Hi Ben: I was out yesterday and am only able to respond now. Having another look - i'm seeing less flashing today - and only on the Hikvision cameras - which are higher resolution than the Panasonic cameras. When I wrote - all of the cameras we…

Comment by wjlxvin June 2016 permalink
4.0 First Impressions
Congratulations on the new release, Ben. I'm having a problem with the web server. I'm getting flashes of gray across the images that were not there under the same settings in 3.X. I reduced the frame rates for all cameras and now there i…

Comment by wjlxvin June 2016 permalink
DDNS name is unavailable - but it shouldn't be
Let me simplify my request, Ben. Can I change - this license: "Predictum 2" to be for 4 cameras, and - this license: "Predictum" to be for 8 licenses? That would get me back in the game! Thanks, Ben Wayne

Comment by wjlxvin April 2016 permalink
DDNS name is unavailable - but it shouldn't be
Hi Ben: Goodness - you hit it right on the head! That's exactly what happened. Worse - I made it worse!! You see I have two licenses one called "Predictum" and the other "Predictum 2". I expanded "Predictum 2" to g…

Comment by wjlxvin April 2016 permalink
Size of PTZ Window
Hi Ben: Did you get the screen shot I sent? Just want to be sure. Let me know if you don't have what you need. Thanks.

Comment by wjlxvin April 2016 permalink
Size of PTZ Window
Hi Ben: Give me an email address and I can send it to you. I'm using Safari, FWIW.

Comment by wjlxvin March 2016 permalink
Flashes of motion
Lowering the frame rate took care of it. It appears this old MacMini can't handle 4 cameras at 30 fps. I lowered them using the Hikvision interface down to 4 fps for each camera. Thanks for your help as always, Ben.

Comment by wjlxvin March 2016 permalink
Audio problems
That (video&audio - how could I miss it!) did it!! Thanks, Ben!

Comment by wjlxvin March 2016 permalink
Audio problems
Thanks so much for your response, Ben. I've set things up as you suggested, even have some screen shots but I don't think I can attach them. Still, no sound. Do you have any other suggestions? Is there anything on the Hikvision camera setu…

Comment by wjlxvin March 2016 permalink
Audio problems
Thanks for the response, Ben, as always. I am not so much concerned about hearing the audio over the internet as I am about recording it when motion is sensed. For the Hikvision camera, I went into Camera Settings > Audio - and the only option is…

Comment by wjlxvin March 2016 permalink
NO audio and Slow/pixelated
Some good news - I figured out the CPU problem - I switched to JPEG and it consumes much less. Still, I can't get the audio working.

Comment by wjlxvin July 2015 permalink
NO audio and Slow/pixelated
One other note - I have two licenses of Security Spy. One one machine it consumers very little CPU. The one mentioned above it's running at about 100%. So there's something making it work hard!

Comment by wjlxvin July 2015 permalink
10.10.3 Computer Overloaded
Thanks for writing, Ben, and I'm sorry I didn't get to this sooner. It looks like my hard drive is failing on my MacMini. I think that's the source of the problems. I'm copying everything over to an external drive with Carbon Cop…

Comment by wjlxvin April 2015 permalink
Adding Hikvision cameras not going so well! Help!
Hi Ben: You rock. Not only do you have a great product - but your support is terrific. A little feedback for you on Hikvision that might help others. I found it really easy to install these cameras (on this second system - I'll try again on t…

Comment by wjlxvin February 2015 permalink
Camera List
Thanks, Ben. I'm looking for 3 indoor cameras and wonder if your number 1 recommendation, Dahua Technology IPC-HFW2100, remains #1. When building a system it helps to anchor on one main component. For me, that's Security Spy - the choice…

Comment by wjlxvin October 2014 permalink
PTZ on Axis M1025
A follow up if I might, Ben. First, I purchased a 2nd copy of SS - thanks for that! Question is - why am I getting no sound from this camera? I amusing Quicktime for playback. Any suggestions? Thanks again, Wayne

Comment by wjlxvin October 2014 permalink
Disabling Dynamic DNS in SecuritySpy
Are you talking here the ______.viewcam.me DNS service that you offer? I have a related question. Why is it that I can view security spy from outside my LAN but not when I'm local to my LAN? I've heard something about NAT reflection or loo…

Comment by wjlxvin October 2014 permalink
PTZ on Axis M1025
It does help, Ben. The image quality is great - even under low light. I'm not going to miss the PTZ - just wondered how it might integrate. Thanks very much. Look for an order from me once I get the other cameras and get set up.

Comment by wjlxvin October 2014 permalink

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Username: wjlxvin
Joined: September 2013
Visits: 25
Last Active: January 14
Roles: Member