Ben

SS TVOS App—SuperCool!
Hi @pjgolian - currently, both the iOS and the tvOS SecuritySpy apps will perform some cropping if necessary to unify the aspect ratio of each camera's video. The iOS app has a settings panel with a choice of a few different aspect ratios, but …

Comment by Ben June 18 permalink
Feature Request - Scheduled or Simple Enable/Disabling of Credentials
I understand the problem you are trying to solve, but no other user has ever requested this, so it's unlikely that we would implement such functionality into SecuritySpy I'm afraid. However, we have been meaning to add the ability to edit…

Comment by Ben June 16 permalink
Network Device Finder
Thanks, I have replied to your email.

Comment by Ben June 13 permalink
Camera records continously in Motion only mode
Where you set up the motion detection mask in the Preferences in SecuritySpy (under Cameras - Masks), you will see red areas being indicated where SecuritySpy thinks there is motion. So this should help you track down what is causing the triggering.…

Comment by Ben June 12 permalink
Can SS output a RTSP feed?
Yes, SecuritySpy can output an RTSP stream for any connected camera. Please see the "H.264 stream (RTSP)" section of the SecuritySpy Web Server Specification.

Comment by Ben June 12 permalink
Move SecuritySpy application+preferences to another computer
Yes, please see this FAQ: How do I move SecuritySpy from one computer to another, retaining all settings?

Comment by Ben June 12 permalink
Network Device Finder
Yes, please email us a screenshot of this and we'll let you know what's going on here. Note that when you double-click any found device in NDF, it opens the device's web interface in a web browser, and I suspect this is what is askin…

Comment by Ben June 12 permalink
Network Device Finder
Hi Steve, I’m a bit confused here, because our Network Device Finder app never requires a password, nor can it configure camera settings. It is literally just for discovering devices on your network. Info is here: https://bensoftware.com/networkdev…

Comment by Ben June 11 permalink
Sharing a single camera on the Web
Yes, this is possible with SecuritySpy. Firstly, set up remote access. Then, in the Web preferences in SecuritySpy, create an account with limited access to this one camera. You then send the link to your SecuritySpy server, along with the userna…

Comment by Ben June 10 permalink
Network Device Finder
Hi - the Network Device Finder utility does not require any password to use. Probably you are using it to locate a network camera, and then opening that network camera in a web browser, and it is this that is asking for login. The default login for…

Comment by Ben June 10 permalink
Help needed to gather images from users
Hi @bp33 thanks for the input. The new features we are planning should totally eliminate number 2 but may not help with number 1. The moving object has to be a certain size in the frame before any motion-detection algorithm (even a neural network) c…

Comment by Ben June 7 permalink
Help needed to gather images from users
OK I have now added the option to select specific cameras for this, in the latest beta version of SecuritySpy (currently 4.2.6b1). When you enable the option, a panel will pop up that allows you to choose which cameras to include.

Comment by Ben June 6 permalink
Help needed to gather images from users
Hi Guy, that's a good idea, I didn't think of that! I'll see if I can add a choice of cameras and release this as a beta soon. Will let you know when done. Thanks.

Comment by Ben June 5 permalink
Connect SS to a camera at a remote location?
Great! It's possible that ONVIF uses a different port that isn't being automatically forwarded, so that could explain it. With the Reolink profile, SecuritySpy only needs to use the RTSP port and nothing else, so there is less to go wrong.…

Comment by Ben June 5 permalink
iOS notifications
Hi David, It sounds like you have tried what I would have suggested first (and what fixes this for most users) which are the options in the File -> Debug menu. The next thing to do is check the Log (File -> Open Log) to see if there are any …

Comment by Ben June 5 permalink
Does camera reset to defaults when unplugged too long?
I have never heard of this before - settings should be stored on some non-volatile memory in the camera. However it's certainly possible, and Foscam don't have the best reputation for quality. If you are having trouble getting the camera w…

Comment by Ben June 5 permalink
H.265 support
Hi James, Yes, we are actively looking at this and hope to be able to support H.265 cameras soon.

Comment by Ben June 1 permalink
Upgraded to version 4, now have issues with file sizes
Good to hear things have improved with the settings tweaks. For the JPEG/MPEG-4 camera: using the MPEG-4 codec will result in smaller file sizes but higher CPU usage. Using JPEG will give you larger file sizes but lower CPU usage. I would suggest …

Comment by Ben June 1 permalink
Connect SS to a camera at a remote location?
Hi Karl, It looks like the port forwarding is correct in both cases (UPnP and manual). So then let's look at the address you're using. How are you obtaining this IP address? You need to find out the external IP address of the Internet co…

Comment by Ben June 1 permalink
Setting up SSL on my Security Spy server
SecuritySpy accepts certificate files in PEM or binary DER format - perhaps the files you have been sent are in some other format? Are you able to obtain the files in PEM or DER (this is what Apache uses, so if there is a choice of server, choose Ap…

Comment by Ben June 1 permalink
hikvision DS-2CD2442FWD-IW Supported by SecuritySpy?
Yes, I'm pretty sure that the Hikvision camera will allow you to choose from a range of different resolutions, so you should be able to choose one suitable for your needs. I would say that 1 MP is adequate for this purpose and 2 MP is plenty.

Comment by Ben June 1 permalink
hikvision DS-2CD2442FWD-IW Supported by SecuritySpy?
Yes, SecuritySpy supports all Hikvision cameras. This particular one will make an excellent baby monitor (though for this particular purpose, 4 MP resolution is overkill - you waste network bandwidth, CPU time and storage space for extra resolution …

Comment by Ben May 30 permalink
Multiple computers
Each SecuritySpy license is for one Mac only. However, we have a companion product called RemoteSight that is designed exactly for the purpose you describe. You will need one license of RemoteSight for each of your 6 Macbooks. These then send video…

Comment by Ben May 28 permalink
Connect SS to a camera at a remote location?
Yes, this is possible with a bit of setup: Firstly, at the camera's location, you will need port forwarding rules in the router to forward incoming connections from the Internet to your camera on ports 80 (HTTP) and 554 (RTSP). Some cameras c…

Comment by Ben May 28 permalink
US Close to Banning Dahua and Hikvision Cameras from Government Contracts
Thanks for the interesting link, it will be interesting to see how this plays out. Good advice too.

Comment by Ben May 28 permalink
Motion detection issues
Hi Nigel, Thanks for your kind words about SecuritySpy! SecuritySpy's motion-detection has a filter to ignore whole-frame changes. These are typically the result of the camera moving, sudden lighting changes, or the camera's iris adjusti…

Comment by Ben May 25 permalink
Upgraded to version 4, now have issues with file sizes
I'm sure this will simply require some settings tweaks to get your file sizes down. The criteria for whether SecuritySpy will perform recompression, and what frame rate will be used for capture, have changed in version 4 (in theory to make thes…

Comment by Ben May 25 permalink
Any plans to make a SecuritySpy app for macOS?
There are no plans for this because the web interface fulfils this functionality. In addition, you can use another copy of SecuritySpy for free for remote viewing of live video on another Mac.

Comment by Ben May 24 permalink
Number of errors before a camera generates an error report
SecuritySpy does have some rules designed to minimise useless errors, so if you are receiving a report, then this does indicate a problem that may need some action to try to resolve. Here are some of the rules: - A few dropped frames or missing vi…

Comment by Ben May 23 permalink
Avalonix?
This looks like a re-brand of a Dahua Technologies camera (perhaps the IPC-HFW5830E-Z). As such, it will work with SecuritySpy, because all Dahua cameras are fully compatible with SecuritySpy.

Comment by Ben May 22 permalink

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Username: Ben
Joined: May 2013
Visits: 1,063
Last Active: 11:41AM
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