Ben

IOS Geofencing capability for SecuritySpy
Hi Andy, yes I like this idea and it has been requested a few times, though it isn't easy to implement. I'll see what we can do for a future update.

Comment by Ben June 27 permalink
"Decompress only when required" bug?
Hi @DerekCa I believe that if you have commented on a thread, you will get an email notification when it is updated. There is no "follow" feature as such, but I'll see if we can add it. As for the above problem, this is fixed in the …

Comment by Ben June 27 permalink
Camera Pole Vibration Damper Using PVC Tubing and Metal Chain - works!
This is a great tip - thanks for posting!

Comment by Ben June 26 permalink
Image Capture Issues
Glad to hear you worked out the problem!

Comment by Ben June 26 permalink
70901,800 Error?
Sorry we haven't been able to resolve this for you yet - this issue has us stumped at the moment. It sounds very much like App Nap, however you have disabled it, and SecuritySpy also disables it, so this seems unlikely to be the culprit. There …

Comment by Ben June 26 permalink
Onvif Broken in 4.1.5
Many thanks for reporting back. This fix is now in the new 4.1.6 update - simply use the "Check for Updates" option in the SecuritySpy menu within SecuritySpy itself to update your version. I'm closing this discussion now as this issu…

Comment by Ben June 22 permalink
Samsung Smartcam HD Pro SNH-P6410BN (UK) with SecuritySpy
Hi Andy, many thanks for detailing all of this, it's really interesting and great news that the camera can still be used even with the new firmware. Is the "image encryption" option turned on by default? From what you say, it's …

Comment by Ben June 22 permalink
Launch to menu rather than dock?
Hi Andy, the only way that I know to do this would be for you to manually modify SecuritySpy's plist file so that it doesn't show a Dock icon (a quick google search for this will reveal the method). Maybe this will achieve what you want. H…

Comment by Ben June 22 permalink
Onvif Broken in 4.1.5
Great! I'll just wait for a few more users to confirm, then will release this officially (probably tomorrow).

Comment by Ben June 22 permalink
Opening Camera Spontaneously Starts PTZ Motion Anyone?
Hi Guy, this should be fixed in the latest beta version of SecuritySpy (currently 4.1.6b2) - please confirm.

Comment by Ben June 22 permalink
Onvif Broken in 4.1.5
OK I believe this problem may be fixed now - please all try the latest beta version of SecuritySpy (currently 4.1.6b1) and let me know.

Comment by Ben June 22 permalink
After upgrading to 4.1.5, now capturing to Home, not 'Capture Destination' of camera
Hi James, I have tested this and can't reproduce this issue. The main reason why this could happen is if SecuritySpy can't find your external drive. Could you please double-check that your external drive is correctly mounted on your Mac, …

Comment by Ben June 22 permalink
Timeout options for sftp
Great to hear that - thanks for reporting back!

Comment by Ben June 22 permalink
Onvif Broken in 4.1.5
Hi All, this does seem to be an issue that is affecting a few users, which didn't come up in our testing for some reason. It's probably an easy fix, but we can't seem to reproduce it here, which makes it difficult to track down. If an…

Comment by Ben June 22 permalink
Save Image as jpeg
Hi Marty, it sounds like AppleScript may be a good solution for you. Check out the "Button Click Image Capture" example script on the SecuritySpy AppleScript Examples page. This will be even easier than the right-click method for saving JP…

Comment by Ben June 20 permalink
Timeout options for sftp
Good idea - I think you'll find that will be much more reliable.

Comment by Ben June 20 permalink
TP-Link NC450 camera and SecuritySpy
Good to hear you managed to get it working, but the WiFi connection does sounds like it's unusually fragile. Is the WiFi reception OK in the new location? You might want to ask TP-Link support if this problem is ongoing - in my experience they …

Comment by Ben June 19 permalink
Doorbird
If you have the live video from the camera working in SecuritySpy, then the camera itself is functioning correctly. If the features you mention aren't working then there must be a configuration problem in SecuritySpy itself. Things to check: -…

Comment by Ben June 19 permalink
Timeout options for sftp
Hi Andy, The SFTP timeout in SecuritySpy is 40 seconds, whereas hard drives should spin up in 5 seconds or less. So there may be some other problem here, possibly related to the network. However, when an FTP upload fails, SecuritySpy will retry the…

Comment by Ben June 19 permalink
User:Pass Auth in URL
Hi @CaliObserver - good idea - I have added this info to the bottom of the SecuritySpy Web Server Specification document.

Comment by Ben June 19 permalink
Any Plans for an Apple Watch App
Sorry, there hasn't been any progress on this, because there doesn't seem to be any demand (we've had practically no requests for it). We'll consider this for the future if the situation changes.

Comment by Ben June 16 permalink
Camera Info Window; Loss Field
This value is updated every 10 seconds, and is the percentage of lost data packets over this 10-second period. With a good-quality camera on a fast network, this should always be zero. If it's frequently above zero, then check the network (e.g.…

Comment by Ben June 16 permalink
TP-Link NC450 camera and SecuritySpy
Glad to hear it's working! Try the latest beta version of SecuritySpy (currently 4.1.5b20) as this has some fixes for camera PTZ problems. If that doesn't work, then try a factory reset of that problem camera again.

Comment by Ben June 16 permalink
User:Pass Auth in URL
Sorry I don't think this is ever going to be an option - the vast majority of users need authentication on every page throughout the web interface. However, here's something you can do if you don't want to give access to index.html: …

Comment by Ben June 16 permalink
iOS App Bugs/Feature Requests
@xmx thanks for the feedback, I can see the benefits to what you are describing. We'll see what we can do for a future update.

Comment by Ben June 15 permalink
GW Security 5061IP - error 1245
Great that this is now working. Are any of the camera's settings configurable using a Mac web browser, or do you have to use Internet Explorer for all the setup?

Comment by Ben June 15 permalink
PTZ bug
Many thanks, this has allowed me to track down the problem, it should now be fixed in the latest beta version of SecuritySpy (currently 4.1.5b20). Please confirm.

Comment by Ben June 14 permalink
SmartMotionfull
At one point we were reselling SmartMotion on behalf of the developer, but we no longer do this. You will now find the software at the developer's own web site here: SmartMotion Analysis Software.

Comment by Ben June 14 permalink
Windows Camera Viewer
The best thing here would probably be to find some Windows software that can receive and view the streams, as this will provide a better viewing experience than any web browser (however if you want to use FireFox, there is a fix for the 6-camera lim…

Comment by Ben June 14 permalink
Logitech Circle 2 Camera Support
This camera is very new, so there's not much information about it. The specifications from Logitech do not indicate standard streaming protocols that would allow the camera to be used with third-party software such as SecuritySpy. Furthermore, …

Comment by Ben June 14 permalink

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Username: Ben
Joined: May 2013
Visits: 867
Last Active: June 27
Roles: Administrator