Error 302 Failed to obtain video frame from network device
I just migrated to a new server. Clean install of 10.13.2, fresh copy of SS 4.2.3. Copied over my prefs file from old machine. Same version of SS, but old Machine was running OS X 10.9.5. All settings came over, but 11 of my 23 cameras show Offline in Camera info. Log shows the following for each camera:
01/24/2018 12:52:53: Error communicating with the network device "camera name". 4.2.3,70280,302 Failed to obtain video frame from network device.
Everything was working fine on the old box. Any ideas? Help, please. Thank you.
01/24/2018 12:52:53: Error communicating with the network device "camera name". 4.2.3,70280,302 Failed to obtain video frame from network device.
Everything was working fine on the old box. Any ideas? Help, please. Thank you.
Comments
01/25/2018 11:58:07: Error communicating with the network device "camera name". 4.2.3,89900,8800 Failed to obtain video frame from network device. Connection closed by the other side.
I've tried this from multiple client Macs, restarted SS on the server, etc. Any ideas? Thank you.
For the record I've seen reference to the cameras on a client Mac have to be set to "passive mode." I assume that just means to not have them set to motion capture or continuous capture, but I think I would still be getting a trial demo error, and I get the above errors.
02/01/2018 04:34:14: Error communicating with the network device "Gym Concession". 4.2.4b3,70280,302 Failed to obtain video frame from network device.
Also, make sure to check that your cameras are running the latest firmware. You can find this on the TRENDnet TV-IP551WI product page.
format is JPEG HTTP Audio and video (grayed out so this is the only option)
I've also tried ONVIF
Cameras are running the latest firmware.
Cameras are set on 640 by 480 at 7 FPS, but I've tried 5, 15, and auto FPS. Not may options on the camera.
Anything I've missed, Ben? thanks so much. Like I said these used to work without fail. both are on Ethernet. But I've tried them as wifi too. Same thing. 302 error.
For speed and reliability, you don't want any kind of filter/firewall between the cameras and SecuritySpy - I don't know your network setup, but if you can bypass this for the cameras I think it would be a good idea.