Can't Remote View
I can't seem to get Remote View working. I have SS setup (licensed) on one computer, the server. I have SS (demo, non-license) on another computer, the client. When I click Add Network Device, the client see's the server running SS. Both are on the same network.
On the client side, when I click Choose Stream, I get the following message: Error 80 (The operation timed out)
The client computer also generates the following email error message: Error communicating with the network device "SS on iMac". 4.1.7,70900,800 Failed to obtain video frame from network device. The operation timed out.
I'm not sure about User Name and Password. I did set up a user name and password, for the iOS app. I tried both with and without that name/password and I get the same errors.
I assume I have something set incorrectly.
Thanks.
On the client side, when I click Choose Stream, I get the following message: Error 80 (The operation timed out)
The client computer also generates the following email error message: Error communicating with the network device "SS on iMac". 4.1.7,70900,800 Failed to obtain video frame from network device. The operation timed out.
I'm not sure about User Name and Password. I did set up a user name and password, for the iOS app. I tried both with and without that name/password and I get the same errors.
I assume I have something set incorrectly.
Thanks.
Comments
What version of SecuritySpy are you using? You should be using the latest release version which is currently 4.1.7.
Have you followed our instructions - SecuritySpy as remote viewing software?
Each Mac is conneceted to the same wired, local network.
The client can see the server when I try to add it. But it cannot fully connect.
Then, try each of the different Format options in turn. The best one for a local network is probably "JPEG HTTP".
When you change a setting, make sure to click the "Apply Preferences" button to apply the change.
If this doesn't do it, please email us and include screenshots of your setup (both the Preferences -> Web settings on the server and the Preferences -> Cameras -> Setup settings on the client).
Thanks.