When you describe "green screen" and "garbage video", are you referring to the same problem, or two different problems? The change in the latest version monitors the video stream for changes, and restarts decoding if any change is detected (e.g. when the camera switches between day and night mode).
When you say you have green screens which the latest beta, is this triggered by the camera switching between day/night mode? When this happens, does it go away quickly by itself, or does it go away only when you quit and reopen SecuritySpy?
i will try to describe it better, I have garbage if the option "Detect and adjust for video stream changes" is disabled, if i enable it then no garbage but green screen is the result. sometimes the green screen dispears after a while, but specialy at full sun light like now (i had it just now the green screen since yesterday night working) and/or changing day to night it stays permanently i have to disable and enable camera on SS or for example change on the camera app from h265 to h264 codec or viceversa and starts again without green screen. I forgot to mention this is happening since you add this option, but now is much less occurring with this beta than before. Hopes this clears your questions
@Ben, i can say no more green screens or garbage found, except when recording, i can see garbage on recorded file from time to time and the recover but after some footage garbage again.
Good to hear that the problem has improved. Generally, green screens are the result of packet loss between the camera and the Mac, resulting in video that can't be decoded.
I think that we have now done everything we can in SecuritySpy to mitigate this. What I would suggest is to check the Dashboard feature in SecuritySpy and compare the levels of packet loss of each of your cameras. For the cameras that have a higher level of packet loss, perhaps reduce their streaming frame rates (i.e. log onto the camera using a web browser, locate the video settings, and set a lower frame rate).
I think the only other suggestions (which I have made previously) would be to connect as many cameras as possible by wired Ethernet rather than WiFi, and switch to using only cameras that are shown as compatible on our SecuritySpy Supported Cameras list.
Comments
When you say you have green screens which the latest beta, is this triggered by the camera switching between day/night mode? When this happens, does it go away quickly by itself, or does it go away only when you quit and reopen SecuritySpy?
sometimes the green screen dispears after a while, but specialy at full sun light like now (i had it just now the green screen since yesterday night working) and/or changing day to night it stays permanently i have to disable and enable camera on SS or for example change on the camera app from h265 to h264 codec or viceversa and starts again without green screen.
I forgot to mention this is happening since you add this option, but now is much less occurring with this beta than before.
Hopes this clears your questions
I think that we have now done everything we can in SecuritySpy to mitigate this. What I would suggest is to check the Dashboard feature in SecuritySpy and compare the levels of packet loss of each of your cameras. For the cameras that have a higher level of packet loss, perhaps reduce their streaming frame rates (i.e. log onto the camera using a web browser, locate the video settings, and set a lower frame rate).
I think the only other suggestions (which I have made previously) would be to connect as many cameras as possible by wired Ethernet rather than WiFi, and switch to using only cameras that are shown as compatible on our SecuritySpy Supported Cameras list.