One of 6 cameras dropping to passive - by itself

Bobross52

Here's a strange new one,

I have six cameras running on the most current version of Security Spy for several months. Now one of the cameras, only one of them, keeps switching itself to the passive mode. I switch it back to active and in a few minutes it's back in passive.

Anybody got any thoughts.

Thanks
Bob Ross

Ben

This will happen for only two reasons:

1. There is an error preventing it from remaining in Active mode (go to File -> Log and see what's reported)

2. A schedule is set for the camera, which will cause it to change between Active/Passive mode automatically at set times. Check Camera Settings -> Setup -> Schedule.

If you continue to have this problem, please email us the Log file mentioned above and we'll take a look.