Trouble setting up my Hikvision
  • Hi Ben,
    I've been able to setup cameras in the past, but bought a new one recently (Model #) Hikvision 4MP DS-2CD2042WD-I and cannot get it connected to securityspy. I'm able to connect to it and login via the browser, but Security Spy just shows "Connecting". "Live View" from the web shows 'no plug-in detected' but I'm assuming this is normal.

    amazon link to the camera: https://www.amazon.com/gp/product/B076Q86R8H/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1

    Can you please give me further troubleshooting tips?
    Thanks!
    jeff
  • Hey, I'm good now. I had to manually tell SecuritySpy this was a HikVision camera. Not sure why, But I'm working.

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